AS Driving School – Ellesmere Port

Introduction

At AS Driving School, based in Ellesmere Port, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, website, and staff members. By using www.as-driving-scool.com or contacting us via phone (0800 654 6895) or email (info@as-driving-school.com), you consent to the practices described in this policy.

Who We Are

AS Driving School is a professional driving school located in Ellesmere Port, providing expert tuition and support for learners across the region. Our contact details are as follows:

Name: AS Driving School
Location: Ellesmere Port
Phone: 0800 654 6895
Email: info@as-driving-school.com
Website: www.as-driving-scool.com

Information We Collect

We collect personal information to deliver our services effectively and safely. The types of information we may collect include:

Your name, address, email, and phone number
Date of birth and driving licence details
Your communications and feedback
Technical information such as IP address, browser type, and device information when you visit our website

We may also collect information when you book lessons, make enquiries, or interact with us on social media platforms.

How We Use Your Information

Your data is used solely for legitimate business purposes, including:

Managing bookings and lesson schedules
Processing payments and issuing receipts
Responding to enquiries and providing customer support
Sending reminders, updates, and important information regarding your lessons
Improving our website and services through feedback and analytics
Complying with legal and regulatory requirements

Legal Basis for Processing

We process your personal data under the lawful bases established by the General Data Protection Regulation (GDPR), namely:

Consent: When you provide information voluntarily for bookings or enquiries
Contract: For fulfilling our obligations to provide driving lessons
Legal obligation: To meet statutory requirements and record-keeping
Legitimate interests: To improve our services and ensure your safety

Sharing Your Information

We respect your privacy and will never sell or rent your information to third parties. Your data may be shared with:

Payment processors (for secure transactions)
Regulatory bodies (if required by law)
IT and website support providers (only as necessary and under strict confidentiality agreements)

Any sharing of information is strictly limited to what is necessary for service delivery, compliance, or safeguarding the interests of our students and staff.

Data Security

AS Driving School implements robust security measures to protect your personal data from unauthorised access, alteration, or loss. This includes secure servers, encryption, access controls, and regular staff training on data protection. We review our procedures regularly to ensure your information remains safe and confidential.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Once your relationship with AS Driving School ends, your information will be deleted or anonymised in accordance with our data retention policy.

Your Rights

Under the GDPR and UK data protection laws, you have the following rights:

Access: Request a copy of the personal data we hold about you
Rectification: Ask for corrections to inaccurate or incomplete information
Erasure: Request deletion of your data when it is no longer required
Restriction: Ask us to limit processing of your information
Portability: Receive your data in a structured, commonly used format
Objection: Object to processing based on legitimate interests
Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise these rights, please contact us at info@as-driving-school.com or call 0800 654 6895. We aim to respond promptly and within statutory timeframes.

Cookies and Website Analytics

Our website (www.as-driving-scool.com) uses cookies and analytics tools to enhance your browsing experience and monitor site performance. Cookies are small text files stored on your device that help us recognise repeat visitors, remember preferences, and analyse website traffic. You can manage or disable cookies through your browser settings, though some features may be affected.

Third-Party Links

Our website may contain links to external sites such as social media or payment gateways. Please be aware that AS Driving School is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any information.

Children’s Privacy

We are committed to protecting the privacy of minors. We do not knowingly collect personal information from children under 16 without parental consent. If you believe your child’s data has been collected inadvertently, please contact us so we can resolve the issue promptly.

Changes to This Policy

AS Driving School may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. The latest version will always be available on www.as-driving-scool.com. We encourage you to review this policy regularly for any updates.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@as-driving-school.com
Phone: 0800 654 6895
Post: AS Driving School, Ellesmere Port

We are committed to ensuring your privacy and will do our utmost to address any concerns swiftly and professionally.

Complaints

If you are dissatisfied with how your data is handled, you may lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection. Visit www.ico.org.uk for further details.

Summary

AS Driving School values your trust and is dedicated to protecting your personal information. By choosing our services, you can be assured that your privacy is respected and safeguarded at all times. Thank you for choosing AS Driving School in Ellesmere Port.